1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
*In Short:* We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
Optional Account Data. In addition to the essential account data, you may voluntarily provide optional information, such as your phone number, role/title, company name, company size, profile photo, and additional notification email addresses. These are used for various purposes, including user identification, improving user experience, and providing notifications. Role/title and company size may also be used for internal marketing analysis.
Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:
financial data
genetic data
Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Stripe. You may find their privacy notice link(s) here: https://support.stripe.com/topics/privacy
.Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account. If you choose to register in this way, we will collect certain profile information about you from the social media provider, as described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
Publicly Shared Information. If you participate in any public areas of our Services, such as blogs or community forums, any personal information you provide may be collected and used by others. Please note that we may not be able to remove all traces of publicly shared information if you delete it from your account. Contact us if you require assistance in removing any public posts.
Testimonials and Public Data Sharing. From time to time, we may post customer testimonials on our website that include personal information such as names, with the customer’s consent. If you participate in public forums or blogs, we may share that data according to your privacy settings.
*In Short:* Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
Google API
Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Google User Data Usage
We only use Google user data to provide and improve the functionality of our application. We do not use Google user data for any other purposes, such as marketing, analytics, or advertising unless they are directly related to improving user experience within the application.
Information We Collect Directly From You
Essential Account Data
We receive Personal Information directly from you when you provide it to us as part of creating an account, including at least:
Name
Email address
Password
These data are processed to provide you with Services and secure access to your account.
Optional Account Data
As part of creating and maintaining an account with us, you may voluntarily submit additional information, including:
Optional Account Data is used for various purposes:
Username, Company name, and profile picture are collected to identify yourself better and more quickly to other users on the site.
Phone number is processed so that we can communicate with you about the Services and contact you about Service announcements, updates, or offers.
Company title and company size are used by us to understand our user base and for direct marketing purposes.
Notification email address(es) are processed to provide notifications to you as part of the Service.
Providing badges and completion certificates as part of any learning or educational programs provided by AutyFi.
Contact Information
We may collect contact information for both present and prospective customers, including name, address, phone number, title, and company name, from various sources, including offline marketing activities.
We process this information for marketing purposes and to provide support to present and prospective customers.
Billing Information
We will also collect payment information for customers who pay by credit card and associate it with a Stripe Subscription ID. (We do not store any payment card information ourselves; payment card data is collected and retained by our sub processor for this information, Stripe. We retain only the Subscription ID).
We will collect and maintain billing information (outside of the web site).
For all paid customers, we maintain a record of Service subscriptions, invoices, and payments.
Billing information and payment records are processed to provide Services to our paid customers and comply with legal and contractual requirements.
Connection Data
Suppose you access our Site or Service through a third-party connection or log-in or connect an application to AutyFi. In that case, that third party you connected with may pass certain information about your use of its Service to AutyFi. This information could include but is not limited to the User ID associated with your account, an access token necessary to access that Service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that third-party Service.
Connection Data is processed to provide application connectivity, which is part of the Service.
Online Form, Email, and Chat Data
When you fill out an online form, for example, to subscribe to a newsletter or engage in email or online chat communications with us, you may voluntarily supply us with contact and other information. We may also retain a record of any communications with you or the activities you perform.
Data from these sources is processed to supply you with information that you request from us and be used for direct marketing and analytic purposes.
Event Data
When you register for an AutyFi event, we will collect contact information from you, and when you attend, we will retain a record of your participation.
Event subscription data is collected to provide you with access to events that you have requested. We may also use your contact information for direct marketing purposes. Event attendance data is processed by us to understand our user base better and for marketing purposes.
Support Ticket Data
When you submit a support ticket through our systems, we will collect company and contact data and record activity related to your request.
We process the information submitted as part of support tickets to help you use the Service, contact you about your request(s), and improve our products and services.
Blogs and Community Forums
The Service offers publicly-accessible blogs or community forums. You should be aware that any information provided in these areas may be read, collected, and used by others who access them. If you elect to post something in a public area of our Service, any Personal Information or content that you voluntarily disclose for posting to the Service, becomes available to the public, as controlled by any applicable privacy settings. Suppose you remove information that you posted to the Service. In that case, copies may remain viewable in cached and archived pages of the Service or if other Users have copied or saved that information. To request removal of your Personal Information from our blog or community forum, contact us at privacy@autyfi.ai. In some cases, we may not be able to remove your Personal Information.
From time to time, we post customer testimonials on Sites that may contain Personal Information. We obtain the customers' consent to post their names along with their testimonials.
We process the information submitted by you to our blogs and community forums to help users report and resolve problems with the Service, communicate with users of the Service, and improve our products and services.
Educational Programs
When you participate in any program or request certification in any educational offerings provided by AutyFi, we will collect general contact information from you and retain a record of your participation and learning progress, your consumption of educational content, and any of your usage of the programs. This information may be used and publicly displayed (solely at your discretion) for certification purposes. AutyFi may disclose this information for marketing or promotional purposes. It may be shared with other users, including the admin in your company, organization, or team, who are also a part of the AutyFi Platform.
Information We Receive From Third-Party Sources
Some third parties provide us with Personal Information about you, such as the following:
Account information for third party services: If you interact with a third-party service when using our Services, such as if you use a third-party service to log-in to our Services (Slack, Google, Salesforce, Office 365, Intuit or Infusionsoft), or if you share content from our Services through a third party social media service, the third party service will send us information about you, such as information from your public profile, if the third-party service and your account settings allow such sharing. The information we receive will depend on the policies and your account settings with the third-party service.
We process this information to provide Single Sign-On, which is part of our Services.
We may also receive information associated with your use of the website from third-party software:
Augmented tracking data: If you visit our site and your email or other identifying data is known from interactions with our site or with other sites, then our third-party service providers may supply additional information to us associated with your site usage history. This information could include your name, social media user id(s), and profiles, if known and publicly available.
User activity data: We may monitor and record your activity while visiting our site
We process this information to understand our website users better, improve our Service, and use augmented tracking data for direct marketing purposes.
Information We Automatically Collect When You Use Our Services
Some Personal Information is automatically collected when you visit our site or use our Services through cookies and other tracking technologies. See our Cookie Policy to describe these technologies and your rights and options concerning them.
Use and Disclosure of Personal Information
AutyFi may use Personal Information provided to operate, improve upon, and personalize the Service, for billing identification and authentication, to contact and communicate with you about the Service and your use of the Service, to support the use of the Service, to send marketing materials (subject to your opt-out option), for research purposes, and to generally improve the content and functionality of the Service. We may also combine your Personal Information with third-party analytics information to build a broader profile of our Users so that we can serve you better and provide custom, personalized content and communication. Additionally, we may use the Personal Information we collect for identification and authentication and fraud prevention, analyze Site usage, improve the Service, internal market research, troubleshooting problems, enforce our Terms of Service, and as otherwise outlined in this Policy. Note that we will never email you to ask for your account information; if you receive such an email, please forward it to help@autyfi.ai.
AutyFi may use your cell phone number to call or text you to provide the Service. If you would like more information about our Policy or opt-out, please review our Terms of Service.
We use financial information solely as authorized by you per the Service to process your payments.
Third-Party Service Providers
AutyFi shares Personal Information with its third-party service providers (such as its credit card processors, learning management systems, support services, and hosting partners) to provide the necessary hardware, software, networking, storage, and other services we use to operate the Service and maintain a high-quality user experience.
We use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser as part of a web page request, including the web pages you visit, your browser add-ons, and other information to improve the Service.
AutyFi may store Personal Information in third-party marketing, CRM, and mail-management software to facilitate interactions with users or potential customers.
In all situations where AutyFi discloses Personal Information to third parties acting as service providers or "agents" on behalf of AutyFi, AutyFi will require the recipient to protect and only use Personal Information per this Privacy Policy. We do not permit our service providers to use the Personal Information we share for their marketing purposes.
Analytics and Logs
We may collect and use the analytic information from our systems and from third parties together with your Personal Information to build a broader profile of our Users so that we can serve you better.
AutyFi gathers certain information automatically and stores it in log files. This information includes internet protocol addresses and browser, internet service provider, referring/exit pages, search terms, operating system, date/time stamp, and clickstream data. Occasionally, we may connect Personal Information to information gathered in our log files, as necessary to improve the Service for individual customers. Otherwise, we generally use this information as we would any Usage Data to analyze trends, administer and maintain the Service, or track usage of various features within the Service.
Other Information Sharing
In addition to the purposes described above, we disclose Personal Information to respond to subpoenas, court orders, legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to any person's physical safety, violations of our Terms of Service, or as otherwise required by law.
We may share information, including Personal Information, with any member of the AutyFi, which includes any entity that controls, is controlled by, or under common control with AutyFi.
Auty Mations
In addition to the purposes described above, we disclose Personal Information to respond to subpoenas, court orders, legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to any person's physical safety, violations of our Terms of Service, or as otherwise required by law.
We may share information, including Personal Information, with any member of the AutyFi, which includes any entity that controls, is controlled by, or under common control with AutyFi.
Customer Data
The AutyFi Service allows users to connect to Third-Party Applications, which may pull data from those applications into AutyFi's servers periodically or on-demand, and pass data from the AutyFi Service onward to other Third-Party Applications.
These interoperations with Third-Party Applications and the related transfers are done only under the direction of, and under the sole control of, AutyFi users. By using the Service, you warrant that AutyFi has your permission to perform any such transfers on your behalf, notwithstanding that these may contain personal data and may cross international borders. AutyFi does not control the privacy practices of any Third-Party Applications to or from which you may transfer data. You warrant that when connecting to such Third-Party Applications and sharing Customer Data, you have read and actively given your consent to the terms and conditions and privacy terms of those Third-Party Applications. You acknowledge and agree that such Third-Party Applications may collect any Customer Data that you make available to them, which may not be collected by AutyFi or described in this Policy.
Customer Data may temporarily be stored in our systems as part of processing and retained for a limited time to support Service features such as history logging and error recovery.
AutyFi protects Customer Data using commercially feasible methods from interception or alteration.
AutyFi will not examine or distribute any Customer Data except as provided in our Terms of Service or as required by law. AutyFi may use automated tools to analyze Customer Data in an aggregate and non-identifiable form to improve the Service.
Links to Other Websites
The Service contains links to websites and applications other than the Service, including websites and applications operated by affiliates and other third parties. Please be aware that we do not determine and we are not responsible for the privacy practices or content of websites and applications operated by third parties. Your browsing and interaction on any third-party website or Service, including those that have a link on our website, are subject to that third party's own rules and policies. We encourage you to be aware when you leave the Service, and read the privacy statements of third-party websites and applications linked to the Service. AutyFi does not endorse and is not responsible for third parties' practices or their websites or applications. You agree that we are not responsible for, and we do not control any third parties that you authorize to access your User Content or Recipe Content. If you are using a third-party website or Service and allow such third-party access to your User Content or Recipe Content, you do so at your own risk. This Policy applies only to information collected by the Service.
Choice
We process and store information on behalf of our customers. You may decline to submit any Personal Information through the Service; in which case we may not be able to provide certain services to you. Please refer to your mobile device or browser's technical information for instructions on how to delete and disable cookies and other tracking/recording tools. Note that disabling cookies on your mobile device or browser may prevent our business partners or us from tracking your browser's activities with the Service. However, doing so may disable many of the features available through the Service. If you are an AutyFi customer and would like to opt-out of getting marketing communications from AutyFi, please contact us at privacy@autyfi.ai or follow the unsubscribe instructions included in such marketing emails. Requests to opt-out of transfers to our third-party vendors may also be submitted, but data sharing limitations may make it difficult or impossible to provide the Service after an opt-out.
Correcting and Updating Your Information
Customers may update or change the Personal Information they have provided AutyFi by logging into the Service and providing such additional information where applicable. If you are our customer and would like to gain access to or request deletion of information we have collected as data controllers, please contact us at privacy@autyfi.ai. We will use commercially reasonable efforts to respond to such queries within 30 business days but are not liable for any failure to do so.
AutyFi has no direct relationship with the individuals or companies with whom our customers may interact using the Service. Any such individual seeking access to or who would like to correct, amend, or delete data stored in the Service should direct his query to the applicable AutyFi customer acting as the data controller for such information.
Do Not Track
We do not track or respond to browser "Do Not Track" requests.
Data Retention
AutyFi will retain Personal Information we process on behalf of our customers or collect directly from our customers for as long as needed to provide Service to our customers, subject to our compliance with this Policy. We may further retain and use this Personal Information as necessary to comply with our legal obligations, maintain accurate accounting, financial and other operational records, resolve disputes, and enforce our agreements. We have established internal policies to delete data from customer accounts following the customer's subscription to the Service.
Children's Personal Information
AutyFi does not knowingly collect any Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through our Service. We encourage parents and legal guardians to monitor their children's Internet usage and help enforce our Policy by instructing their children never to provide Personal Information on our Service without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to AutyFi through our Service, please contact us, and we will use commercially reasonable efforts to delete that information from our databases.
Your California Privacy Rights
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of Personal Information we share with our affiliates and third parties for marketing purposes and providing contact information for such affiliates and third parties. If you are a California resident and would like a copy of this notice, please submit a written request to privacy@autyfi.ai or AutyFi LLC, 3221 Ruckriegel Pkwy # B, Louisville, KY 40299, Attn: Legal.
CCPA
A.
Suppose you are a 'consumer' as defined under the California Consumer Privacy Act of 2018 ("CCPA") and AutyFi is a 'business' as defined under CCPA, subject to the provisions of the CCPA and this Privacy Policy. In that case, you have the right to exercise the following privacy rights under CCPA:
Right to request access to information about Categories of Personal Information AutyFi has collected about you, specific pieces of Personal Information AutyFi has collected about you, categories of sources from which the Personal Information is collected, business or commercial purpose for collecting Personal Information, and categories of third parties with whom the business shares Personal Information.
Right to request for deletion of any Personal Information collected about you by us.
Right to opt-out of the sale of Personal Information. Please note that we do not sell Personal Information we collect from you, per the definition of sell in the CCPA and its supplemental regulations.
Right against discrimination because you exercised the rights available to you.
Right to protection against waiver of rights.
You can exercise the rights described above by sending an email to privacy@autyfi.ai. You may exercise these rights by yourself or via an authorized agent who meets the agency requirements of CCPA. Once you exercise your forgoing rights, you agree to receive communication from us seeking information from you to verify you to be the consumer. We have collected the Personal Information and other information as reasonably required to fulfill your request. Please note that we will not fulfill your request unless you have provided sufficient information for us to reasonably verify you are the consumer from whom we collected Personal Information, as well as sufficient details to help us handle the request.
You can find the categories of Personal Information collected and disclosed under the section 'Personal Information We Collect' and the types of third parties to whom the Personal Information may be disclosed under the section 'Use and Disclosure of Personal Information.'
B.
If you are a 'business' as defined under CCPA and AutyFi is a 'service provider' as defined under CCPA. Subject to the provisions of the CCPA and our Privacy Policy, You may entrust information that you or your organization control to AutyFi in connection with the use of our Service or for requesting professional support for our Service. You determine the purposes and means of processing Personal Information. We will not use or disclose Personal Information for any purpose other than to perform or improve our Service or professional support for our Service.
You can find the categories of Personal Information collected and disclosed under the section 'Personal Information We Collect.' The types of third parties to whom the Personal Information may be disclosed are under the section 'Use and Disclosure of Personal Information.'
Changes to the Privacy Policy
We may, in our sole discretion, modify or update this Policy from time to time. Suppose we make any material changes to this Policy. In that case, we will endeavor to notify you by email or by posting a prominent notice on the Sites prior to the change becoming effective but will not be liable for any failure to do so. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the Service constitutes your agreement to be bound by such changes to this Policy. If you do not accept the terms of this Policy, your only remedy is to discontinue use of the Service.
Business Transactions
AutyFi may assign or transfer this Policy, and your User account and related information and data, including any Personal Information, to any person or entity that acquires all or substantially all of the business, stock, or assets of, or is merged with AutyFi. We may also transfer or assign such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, or similar transactions or proceedings, provided that the recipient of such information will continue to be bound by the terms of this Privacy Policy.
Contact Us
If you have questions regarding this Policy or about the privacy practices of AutyFi, please contact us by email at privacy@autyfi.ai or at:
AutyFi, LLC
41 Peabody St
Nashville, TN 37210-2125
